GivingPoint Privacy Policy

Your privacy is of the utmost important to us. GivingPoint aspires to be the best online resource where teens can interact safely with their friends and peers who want to find and fuel their civic passion. We are creating philanthropic community leaders, one teen at a time!

GivingPoint is a site designed for youth 13 – 19 years old. (*In voluntary compliance with the Children's Online Privacy Protection Act, GivingPoint requires users to provide a date of birth before signing up and will not accept users under the age of 13.) We encourage parents to use the GivingPoint site and our resources with their teens so they can see the incredible benefits of youth making the world a better place! Please get your parent’s permission before using our web site.

To better protect our users’ privacy, and to help ensure a rewarding online experience for them, we provide this Privacy Policy summarizing GivingPoint’s online information practices and explaining the choices our users can make about the way their information is collected and used. This Privacy Policy applies only to our information practices on GivingPoint’s web site. It does not apply to any other information collected by GivingPoint through any other means.

We have implemented many safety and privacy controls as part of our goal to enable teens to share their giving profiles with only the people they want to see it. GivingPoint will continue to review our policies, systems and procedures to create a safe environment for teens, including identifying and removing inappropriate content from our site. GivingPoint reserves the right, in its sole discretion, to remove any content from the site.

Our Core Principals:
If teens submit stories, artwork, comments or anything else to us, which is posted on our site, teens will only be identified on our site by first name and first initial of their last name – never a full name
GivingPoint users own their own data
Teens can delete their data and/or modify profile information
Personally identifiable data (name, address, email, phone number) is NEVER sold to third parties
GivingPoint users will be provided proactive notice on issues affecting their data
Despite GivingPoint’s safety and privacy controls, we cannot guarantee that the site is entirely free of offensive content. You can help GivingPoint by notifying us of any inappropriate content on our site by emailing us from the contact page.

Important Safety Tips on GivingPoint for Teens:
Never post your full name, address or phone number on your project or blog pages
Always be careful when sending a “friend” request to someone
Always be careful when accepting requests from people you do not know
Never share your password with anyone
Be very cautious about posting and sharing personal information, especially information that could be used to identify you or locate you off-line
Report users and content that violate our Terms and Conditions
Always ask your parents for permission before sending information about yourself to anyone over the Internet
Never, never, never meet someone in person that you meet online without your parents
Ask for your parent’s permission before agreeing to volunteer for a project that has been posted on PROJECTS section of GivingPoint
If your parents agree and you decide to volunteer for a project, always go with a friend or family member
Email GivingPoint when anyone sends you unwanted or inappropriate communications on our contact page.

Important Tips for Parents:
Talk to your children about the websites they are visiting
Encourage your teens to follow GivingPoint’s safety tips
Ask your child to send you a “friend” request on GivingPoint so that you can view their giving profiles
Volunteer with your child – it’s great bonding time!
Congratulate your teens on their award points and let them know you are proud of their giving legacy!

GivingPoint Users:
Like most website operators, GivingPoint collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, and the general length of time that the average user spends on our site. GivingPoint uses the resources of Google Analytics to better understand how our teens are using our site to create their giving legacies.

From time to time, GivingPoint may release non-personally-identifying information in the aggregate to certain third parties. For instance, GivingPoint may publish a report on the trends of teen volunteerism or on the trends in the usage of our site.

GivingPoint also collects potentially personally-identifying information like Internet Protocol (IP) addresses. GivingPoint does not use such information to identify its visitors, however, and does not disclose such information to anyone.

Gathering of Personally-Identifying Information
The amount and type of information that GivingPoint gathers depends on the nature of the interaction. For example, we ask teens, schools, nonprofits and donors who sign up for our services to provide a username and email address. Those who engage in transactions with GivingPoint (Donors to projects or GivingPoint) are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, GivingPoint collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with GivingPoint. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities on GivingPoint.

Aggregated Statistics
GivingPoint may collect statistics about the behavior of visitors to its websites. For instance, we may monitor the most popular blog site or CAUSE quizzes.

Protection of Certain Personally-Identifying Information
GivingPoint discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process transactions on GivingPoint’s behalf or to provide services available at our website, and (ii) that have agreed not to disclose it to others.

If you are a registered user of GivingPoint and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, give updates on grant request, or just keep you up to date with what's going on with our site. We primarily use to communicate this type of information. We expect to keep this type of email to a minimum. GivingPoint takes measures to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

What is a cookie? A cookie is information a website puts on your computer’s hard drive so that the site can remember your preferences or pages you visited on that site.

As you visit, it is possible that cookies will be set on your computer. We use the information from cookies to understand browser preferences and improve our visitor experiences on the site. No personally-identifying information is ever stored in a GivingPoint cookie.

As you explore our site, a cookie will tell us which pages you visit and the amount of time you spent on each page.

Privacy Policy Changes
Although most changes are likely to be minor, GivingPoint may change its Privacy Policy from time to time, in GivingPoint’s sole discretion. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Account Creation
Access to and use of password-protected and secure areas is restricted to users who have created an account. When you create an account with GivingPoint, you will need to choose a password to access the services. You are responsible for maintaining the confidentiality of your password. Keep your password in a secure place and do not allow any unauthorized persons access to your password. If you become aware of any unauthorized use of your password or other security breach, notify GivingPoint immediately.

If you have any questions or concerns regarding this policy, please send us an email at from the contact page.

Please read the Terms and Conditions for using GivingPoint.

GivingPoint has partnered with Daniel Solove, Founder of Teach Privacy. TeachPrivacy provides education, training, and advice to help organizations protect privacy, minimize data security breaches, and deal with online social media issues. TeachPrivacy was founded by Daniel J. Solove, the John Marshall Harlan Research Professor of Law at the George Washington University Law School and a Senior Policy Advisor at the law firm Hogan Lovells. Please visit his training videos to learn more about how you can help your children protect their privacy. To learn more about TeachPrivacy, please visit

To view videos and curriculum created by TeachPrivacy, you must be a GivingPoint member. Please sign up to create an account.

* In voluntary compliance with the Children's Online Privacy Protection Act, GivingPoint requires users to provide a date of birth before signing up and will not accept users under the age of 13.


This Privacy Policy (this “Privacy Policy”) describes Trail Software’s (d/b/a Kindful) (“Trail Software”, “Kindful,” “we,” “us,” or” “our”) collection, use, and disclosure of “personal information” that may be collected by Kindful anytime you (“you” or “user”) visit our website, [] (this “Site”). “Personal information” means information about an identifiable individual who can be directly or indirectly identified, which does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified.


This Privacy Policy is applicable only to this Site and does not apply to any third party websites or to other companies or persons. This Site may contain links to, and media and other content from, other sites. Because of the dynamic media capabilities of this Site, it may not be clear to you which links are embedded in this Site and which are embedded in third-party media or content. Kindful cannot and does not guarantee the privacy policies and practices of any third party. Kindful does not control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from this Site. The use of any personal information provided by you to such third party will be governed by that party’s privacy policy. If you are unsure whether a website is controlled, affiliated, or managed by Kindful, you should review the privacy policy at each linked website to determine how that site treats your personal information.

TRAIL SOFTWARE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME. THE REVISED POLICY WILL BE POSTED ON THIS SITE. Your continued use of this Site after Kindful posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy and your consent to Kindful’s collection, use, and disclosure of your personal information according to the terms of the updated Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. This Privacy Policy was last revised on July 1, 2019.

Information we collect and how we may use it

If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.

If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.

We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.

Please note that personal information does not include “aggregate” information, which is data we collect about a group or category of users, from which individual identities or other personal information has been removed. This Privacy Policy in no way restricts or limits our collection, use, or our ability to sell such aggregate information.

Additional Limits on Use of Google User Data: Notwithstanding anything else in this Privacy Policy, the following types of your Google data will be subject to these additional restrictions:

  • We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.

  • We will not use this Gmail data for serving advertisements.

  • We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.

When we disclose your information

Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.

How we protect your personal information

Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.

You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.

Accessing your information

This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.

Cookies and other technologies

To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.

As part of our service, we also use cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are, to give you easier access to repeatedly used account information, to gather statistical information about usage, to research visiting patterns, and to help target advertisements based on user interests. In some instances, our partners and advertisers appearing at this Site may use their own cookies. Your web browser settings, which you may change at any time, determine if and how a cookie will be accepted. By changing those settings, you can accept all cookies, be notified when a cookie is set, or simply reject all cookies. If you decide to reject all cookies, please be aware that you may be required to re-enter your information more often and certain features of this Site may be unavailable to you.

Your California Privacy Rights

Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Kindful qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to